ITSU2006 Project Management
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ITSU2006
Project Management
Assignment 2
ITSU2006 Project Management
Copyright © 2021 VIT, All Rights Reserved. 2
Report – 20% (Due Session 12)
This is a Group assessment.
This assessment is to be completed in team of maximum 4 students. A group participation form, which
is available in LMS, needs to be completed, signed by all group members and submitted till session 5.
Once submitted, the teams will remain fixed and no member additions or deletions will be allowed
unless by approval of your unit facilitator.
Objective(s)
Students are required to identify key project parameters during the phases of the project life cycle, which
could accurately estimate the project flow and resources, project milestones and detailed work
breakdown and scheduling. Students are required to employ project execution and monitoring
techniques, which lead to a successful project closing, risk assessment and control and
recommendations.
The following LOs are assessed in this assessment.
LO2 Apply standard project management techniques and demonstrate use of associated
software tools models using visual tools.
LO3 Critically analyse project quality, including risks and project issues.
LO4 Demonstrate effective communication and team management skills, techniques and
strategies required of a project manager.
LO5 Compose project documentations and explain the processes involved in their preparation.
LO6 Assess the importance of cost management and resource availability on project plans and
perform project crashing calculations.
INSTRUCTIONS
The purpose of this group assessment is to develop a well-analysed and well-researched project
management report based on analysing and identifying the overall parameters of a project and establish
the appropriate project management standards required to complete the project. Since a project scope
statement is given, the statement should be used to analyse and identify project issues, different project
management tools and techniques to manage the project, conduct project risk assessment and make
recommendations for improvements in the future. Assumptions can be made where required. But the
assumptions must be reasonable and documented.
The assessment is based on the realistic nature of the project and how well it is presented. Make sure
that the breakdown of the tasks, timeline, and the quality of the work is realistic, justifiable and
sufficiently attractive to win a tender for a real project.
ITSU2006 Project Management
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Task 1: Initially you will select your chosen company, where the workflow of the product or service
needs to be studied, identified and pictured clearly. The main goal of this project is to improve the
customer service for products and services via deployment of a new customer relationship management
software.
Task 2: Your next task is to design a project charter that includes, background of the project, project
objectives, main project success criteria, roles and responsibility of project stakeholders, and risk and
dependencies.
Task 3: Design a Gantt Chart schedule that includes, work break-down structure (WBS), start and end
date of each task, responsible person to perform the task and proceeding task/s. It is important to
mention that, WBS is required for all the stages (i.e., workflow analysis, configure setting, prototyping,
training and releasing the software) mentioned in this project. Moreover, you should include the relevant
sub-stages necessary to complete the project. It is compulsory that students use Microsoft Project to
complete WBS, allocate time and resources.
Task 4: Discuss a risk assessment plan. This should include: identifying possible risks, performing
qualitative and quantitative risk analysis and planning for risk responses. To identify risks, you should
apply common risk identifying techniques (for example, brainstorming, Delphi technique, interview,
SWOT analysis, fish bone diagram etc.). For the simplicity, you need to apply risk assessment plan at
only one stage of the project (i.e., workflow analysis, configure setting, prototyping, training and
releasing the software).
The report should be prepared in Microsoft word and uploaded on to the LMS. The word limit of the
report is 2000 words. The report must use Times New Roman, 12-point font size and single line spacing
with appropriate section headings.
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Submission Guidelines:
All submissions are to be submitted through turn-it-in. Drop-boxes linked to turn-it-in on the LMS.
Assignments not submitted through these drop-boxes will not be considered.
Submissions must be made by the due date and time and determined by your Unit facilitator.
Submissions made after the due date and time will be penalized at a rate of 10% per day.
The turn-it-in similarity score will be used in determining the level if any of plagiarism. Turn-it-in will
check conference web sites, Journal articles, the Web and your own class member submissions
for plagiarism. You can see your turn-it-in similarity score when you submit your assignment to the
appropriate drop-box. If this is a concern you will have a chance to change your assignment and re-
submit. However, re-submission is only allowed prior to the submission due date and time. After
the due date and time have elapsed you cannot make re-submissions and you will have to live with the
similarity score as there will be no chance for changing. Thus, plan early and submit early to take
advantage of this feature. You can make multiple submissions, but please remember we only see the
last submission, and the date and time you submitted will be taken from that submission.
Your document should be a single word or pdf document containing your report.
Your report must include:
• Title Page: The title of the assessment, your group name and name and student ID for
each of the students within the group.
• Introduction: A statement of the purpose for your report and a brief outline of project (one or
two paragraphs).
• Body of Report: Describe the tasks you performed as mentioned in the instruction. The report
must discuss about the work-flow of the chosen company, project plan including WBS and
Gantt chart, findings and the elements that are mentioned in preparing and developing project
plan. Comment on problems or issues you have faced during the analysis. You must report on
project charter and discussion on risk assessment plan.
• Conclusion: A summary of the points you have made in the body of the paper. The conclusion
should not introduce any ‘new’ material that was not discussed in the body of the paper. (One
or two paragraphs)
• References: A list of sources used in your text. They should be listed alphabetically by (first)
author’s family name. Follow the IEEE style.
• The footer must include your name, student ID, and page number
ITSU2006 Project Management
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CASE SCENARIO
Project scope statement normally describes the project objectives, scope, summarized costs, and
resource requirements. The following scope statement particularly captured six major items: strategic
goals, tactical goals, milestones, constraints, assumptions, and specifically excluded scope.
Project Scope Statement
Strategic Goals
Improve customer service for products and service by 5 percent via deployment of a new customer
relationship management software.
Time: Finish by September 15, 2021; Cost: $150,000; Quality: Per service level agreement
Tactical Goals
Analyse workflow, configure software, develop prototype, and release software.
Major Deliverables: Workflow analysis, configure settings, prototype, training, release
Key Milestones
• Workflow analysed by March 15, 2021
• Configure complete by April 15, 2021
• Prototype complete by August 15, 2021
• Training complete by August 15, 2021
• Release by September 15, 2021
Major Constraints
Our key developers will not be available in June because of their visit to our European ally.
Major Assumptions
Configure software to meet our workflow; we will not change our workflow to meet software.
Specifically Excluded Scope
This project does not include training on customer service skills.
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Marking Guide: 100 Marks
Task Description Marks
Introduction Write an introduction for the report 6
Report Layout Report layout, language and style should be good 5
Literature
Review
Select three (3) recent (not older than 2015) research papers relevant to
Project Life Cycles, Integration Management, Scope Management,
Schedule Management, Resource Management, Communications
Management, Risk Management, Agile Project Management, Change
Management, and Stakeholder Management.
10
Task 1 Analyse and clearly identify the workflow of the product and service. 12
Task 2 Design a project charter that includes, background of the project, project
objectives, main project success criteria, roles and responsibility of project
stakeholders, and risk and dependencies.
20
Task 3 Construct a Gantt Chart schedule that includes, work break-down structure
(WBS), start and end date of each task, responsible person to perform the
task and proceeding task/s.
25
Task 4 Discuss a risk assessment and management plan. This should include
identifying possible risks, performing qualitative and quantitative risk
analysis and planning for risk responses.
12
Conclusion A summary of the report 5
References Follow the IEEE style 5
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