Block Business Letter Overview Assignment

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Week 4 Assignment – Block Business Letter
Overview
In this assignment, you will use the scenarios from our Week 2 assignment as the basis for a block business letter in which you communicate bad news to the recipient. Note that this is an ongoing situation, and the recipient has previously requested a review via email, letter, or personal meeting with management. Refer to your textbook for clarity, writing mechanics, professional language, and style guidelines.

Instructions
Choose one of the professional scenarios outlined in this document:
ENG315 Scenarios [DOCX]
Write an email message from the perspective of a company manager who must communicate the bad news to one of the characters in the scenario you selected.
Use the guidelines outlined in Chapter 7 “Delivering Bad-News Messages” in your BCOM text to help you structure your message, shape your language, select your content, and format your message.
Focus on clarity, writing mechanics, and professional language and style requirements.
Requirements
Content:
Address the communication issue from your chosen scenario.
Provide bad news from the company to the recipient.
Concentrate on the facts of the situation.
Use either the inductive or deductive approach to structure your message.
Address the current and past context of the situation considering your recipient has previously requested a review of the situation.
Include the proper introductory elements of the sender’s address, date, recipient’s address.
You may create any details necessary in the introductory elements to complete the assignment.
Provide an appropriate and professional greeting or salutation.
Format:
Your block business letter should follow the form of Model 7A. Developing the Components of a Bad-News Message example in the textbook:
Reveals subject of message and transitions into reasons.
Supports refusal with logical reasoning.
States refusal positively and clearly using complex sentences and positive language and ends with a forward-looking message to enhance goodwill.
Use single-space paragraphs and double-space between paragraphs.
Limit the letter to one page.
This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.Review your work with the rubric/scoring guide before submitting your assignment to check that your work meets all of the grading requirements.Remember to run a spelling and grammar check before submitting your assignment. Check with your professor if you have any additional questions.The specific course learning outcomes associated with this assignment are:

Articulate facts using inductive or deductive approach in a business letter format.

Grading Rubrics

Critical Elements

Distinguished

(100%)

Proficient

(85%)

Basic

(70%)

Below Expectations

(50%)

Non-Performance

(0%)

Thesis Statement

Raises the strongest objection to the thesis presented in the assignment. The objection is strongly grounded in research and logical reasoning.

Raises a plausible objection to the thesis presented in the assignment. The objection is mostly grounded in research and logical reasoning.

Raises an objection to the thesis presented in the assignment. The objection is somewhat grounded in research and logical reasoning.

Attempts to raise an objection to the thesis presented in the assignment. The objection is minimally grounded in research and logical reasoning.

The objection to the thesis is either nonexistent or lacks the components described in the assignment instructions.

Counter Argument

Provides a strong, thorough rebuttal to the objection. The rebuttal effectively demonstrates that the thesis can withstand the objection and applies the principles of charity and accuracy.

Provides a rebuttal to the objection. The rebuttal mostly demonstrates that the thesis can withstand the objection and mostly applies the principles of charity and accuracy.

Provides a limited rebuttal to the objection. The rebuttal somewhat demonstrates that the thesis can withstand the objection and somewhat applies the principles of charity and accuracy.

Attempts to provide a rebuttal to the objection; however, the rebuttal minimally demonstrates that the thesis can withstand the objection and does not apply the principles of charity and accuracy.

The rebuttal is either nonexistent or lacks the components described in the assignment instructions.

Conclusion

– Provides clear and concise closing remarks that comprehensively summarize the essay. The remarks consider the broader controversy and/or further research that could offer additional insight into the moral solution of the business problem.

Provides closing remarks that summarize the essay. The remarks mostly consider the broader controversy and/or further research that could offer additional insight into the moral solution of the business problem. The closing remarks are somewhat unclear.

Provides closing remarks that minimally summarizes the essay. The remarks minimally consider the broader controversy and/or further research that could offer additional insight into the moral solution of the business problems. The closing remarks are unclear and/or vague.

Attempts to provide closing remarks that summarize the essay, however, the remarks do not consider the broader controversy and/or further research that could offer additional insight into the moral solution of the business problem. The closing remarks are unclear and vague.

The closing remarks are either nonexistent or lack the components described in the assignment instructions.

Written Communication: Context of and Purpose for Writing

Demonstrates methodical application of organization and presentation of content. The purpose of the writing is evident and easy to understand. Summaries, quotes, and/or paraphrases fit naturally into the sentences and paragraphs. Paper flows smoothly.

Demonstrates sufficient application of organization and presentation of content. The purpose of the writing is, for the most part, clear and easy to understand. There are some problems with the blending of summaries, paraphrases, and quotes. Paper flows somewhat smoothly.

Demonstrates a limited understanding of organization and presentation of content in written work. The purpose of the writing is somewhat evident but may not be integrated throughout the assignment. There are many problems with the blending of summaries, paraphrases, and quotes. Paper does not flow smoothly in all sections.

Organization and presentation of content are extremely limited. The purpose of the writing is unclear. There is little or no blending of summaries, paraphrases, and quotes. Paper does not flow smoothly when read.