Communication In Healthcare Essay

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Topic: Conversation skills

Specific topic: Conversations skills in healthcare

Thesis statement:

Communication or conversation skills are the absolute most vital quality one must possess in order to communicate effectively between healthcare professionals as well as between healthcare professionals and their patients.

Main Points:

1. Removing barriers, such as language, culture, and physical

· Be sure to communicate one thing at a time

· Checking to see if the person receiving the message understood you.

2. Assessing body language

· Observing eye contact/movement

· Assessing facial expressions & gestures

· Assessing body posture

3. Active listening, understanding, and empathy

· Showing verbal & nonverbal feedback

· Asking questions

· Listener summarizes message to show understanding

Sources:

1. Karbaliene, Skarbalius, E., & Gedrime, L. (2019). EFFECTIVE COMMUNICATION IN THE HEALTHCARE SETTINGS: ARE THE GRADUATES READY FOR IT? Management (Split, Croatia), 24(SI), 137–. https://doi.org/10.30924/mjcmi.24.si.9

2. Bell, Langer, T., Luff, D., Rider, E. A., Brandano, J., & Meyer, E. C. (2019). Interprofessional Learning to Improve Communication in Challenging Healthcare Conversations: What Clinicians Learn From Each Other. The Journal of of Continuing Education in the Health Professions, 39(3), 201–209. https://doi.org/10.1097/CEH.0000000000000259

3. Thiederman. (1996). Improving communication in a diverse healthcare environment. Healthcare Financial Management, 50(11), 72-74

4. Pilnick, Trusson, D., Beeke, S., O’Brien, R., Goldberg, S., & Harwood, R. H. (2018). Using conversation analysis to inform role-play and simulated interaction in communications skills training for healthcare professionals: identifying avenues for further development through a scoping review. BMC Medical Education, 18(1), 267–267. https://doi.org/10.1186/s12909-018-1381-1

Distinguished

(100%)

Proficient

(85%)

Basic

(70%)

Below Expectations

(50%)

Non-Performance

(0%)

Thesis Statement

Raises the strongest objection to the thesis presented in the assignment. The objection is strongly grounded in research and logical reasoning.

Raises a plausible objection to the thesis presented in the assignment. The objection is mostly grounded in research and logical reasoning.

Raises an objection to the thesis presented in the assignment. The objection is somewhat grounded in research and logical reasoning.

Attempts to raise an objection to the thesis presented in the assignment. The objection is minimally grounded in research and logical reasoning.

The objection to the thesis is either nonexistent or lacks the components described in the assignment instructions.

Counter Argument

Provides a strong, thorough rebuttal to the objection. The rebuttal effectively demonstrates that the thesis can withstand the objection and applies the principles of charity and accuracy.

Provides a rebuttal to the objection. The rebuttal mostly demonstrates that the thesis can withstand the objection and mostly applies the principles of charity and accuracy.

Provides a limited rebuttal to the objection. The rebuttal somewhat demonstrates that the thesis can withstand the objection and somewhat applies the principles of charity and accuracy.

Attempts to provide a rebuttal to the objection; however, the rebuttal minimally demonstrates that the thesis can withstand the objection and does not apply the principles of charity and accuracy.

The rebuttal is either nonexistent or lacks the components described in the assignment instructions.

Conclusion

– Provides clear and concise closing remarks that comprehensively summarize the essay. The remarks consider the broader controversy and/or further research that could offer additional insight into the moral solution of the business problem.

Provides closing remarks that summarize the essay. The remarks mostly consider the broader controversy and/or further research that could offer additional insight into the moral solution of the business problem. The closing remarks are somewhat unclear.

Provides closing remarks that minimally summarizes the essay. The remarks minimally consider the broader controversy and/or further research that could offer additional insight into the moral solution of the business problems. The closing remarks are unclear and/or vague.

Attempts to provide closing remarks that summarize the essay, however, the remarks do not consider the broader controversy and/or further research that could offer additional insight into the moral solution of the business problem. The closing remarks are unclear and vague.

The closing remarks are either nonexistent or lack the components described in the assignment instructions.

Written Communication: Context of and Purpose for Writing

Demonstrates methodical application of organization and presentation of content. The purpose of the writing is evident and easy to understand. Summaries, quotes, and/or paraphrases fit naturally into the sentences and paragraphs. Paper flows smoothly.

Demonstrates sufficient application of organization and presentation of content. The purpose of the writing is, for the most part, clear and easy to understand. There are some problems with the blending of summaries, paraphrases, and quotes. Paper flows somewhat smoothly.

Demonstrates a limited understanding of organization and presentation of content in written work. The purpose of the writing is somewhat evident but may not be integrated throughout the assignment. There are many problems with the blending of summaries, paraphrases, and quotes. Paper does not flow smoothly in all sections.

Organization and presentation of content are extremely limited. The purpose of the writing is unclear. There is little or no blending of summaries, paraphrases, and quotes. Paper does not flow smoothly when read.