ITSU2006 Project Management Assignment

ITSU2006 Project Management

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Copyright © 2021 VIT, All Rights Reserved. 1

ITSU2006

Project Management

Assignment 2

ITSU2006 Project Management

Copyright © 2021 VIT, All Rights Reserved. 2

Report – 20% (Due Session 12)

This is a Group assessment.

This assessment is to be completed in team of maximum 4 students. A group participation form, which

is available in LMS, needs to be completed, signed by all group members and submitted till session 5.

Once submitted, the teams will remain fixed and no member additions or deletions will be allowed

unless by approval of your unit facilitator.

Objective(s)

Students are required to identify key project parameters during the phases of the project life cycle, which

could accurately estimate the project flow and resources, project milestones and detailed work

breakdown and scheduling. Students are required to employ project execution and monitoring

techniques, which lead to a successful project closing, risk assessment and control and

recommendations.

The following LOs are assessed in this assessment.

LO2 Apply standard project management techniques and demonstrate use of associated

software tools models using visual tools.

LO3 Critically analyse project quality, including risks and project issues.

LO4 Demonstrate effective communication and team management skills, techniques and

strategies required of a project manager.

LO5 Compose project documentations and explain the processes involved in their preparation.

LO6 Assess the importance of cost management and resource availability on project plans and

perform project crashing calculations.

INSTRUCTIONS

The purpose of this group assessment is to develop a well-analysed and well-researched project

management report based on analysing and identifying the overall parameters of a project and establish

the appropriate project management standards required to complete the project. Since a project scope

statement is given, the statement should be used to analyse and identify project issues, different project

management tools and techniques to manage the project, conduct project risk assessment and make

recommendations for improvements in the future. Assumptions can be made where required. But the

assumptions must be reasonable and documented.

The assessment is based on the realistic nature of the project and how well it is presented. Make sure

that the breakdown of the tasks, timeline, and the quality of the work is realistic, justifiable and

sufficiently attractive to win a tender for a real project.

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Task 1: Initially you will select your chosen company, where the workflow of the product or service

needs to be studied, identified and pictured clearly. The main goal of this project is to improve the

customer service for products and services via deployment of a new customer relationship management

software.

Task 2: Your next task is to design a project charter that includes, background of the project, project

objectives, main project success criteria, roles and responsibility of project stakeholders, and risk and

dependencies.

Task 3: Design a Gantt Chart schedule that includes, work break-down structure (WBS), start and end

date of each task, responsible person to perform the task and proceeding task/s. It is important to

mention that, WBS is required for all the stages (i.e., workflow analysis, configure setting, prototyping,

training and releasing the software) mentioned in this project. Moreover, you should include the relevant

sub-stages necessary to complete the project. It is compulsory that students use Microsoft Project to

complete WBS, allocate time and resources.

Task 4: Discuss a risk assessment plan. This should include: identifying possible risks, performing

qualitative and quantitative risk analysis and planning for risk responses. To identify risks, you should

apply common risk identifying techniques (for example, brainstorming, Delphi technique, interview,

SWOT analysis, fish bone diagram etc.). For the simplicity, you need to apply risk assessment plan at

only one stage of the project (i.e., workflow analysis, configure setting, prototyping, training and

releasing the software).

The report should be prepared in Microsoft word and uploaded on to the LMS. The word limit of the

report is 2000 words. The report must use Times New Roman, 12-point font size and single line spacing

with appropriate section headings.

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Submission Guidelines:

All submissions are to be submitted through turn-it-in. Drop-boxes linked to turn-it-in on the LMS.

Assignments not submitted through these drop-boxes will not be considered.

Submissions must be made by the due date and time and determined by your Unit facilitator.

Submissions made after the due date and time will be penalized at a rate of 10% per day.

The turn-it-in similarity score will be used in determining the level if any of plagiarism. Turn-it-in will

check conference web sites, Journal articles, the Web and your own class member submissions

for plagiarism. You can see your turn-it-in similarity score when you submit your assignment to the

appropriate drop-box. If this is a concern you will have a chance to change your assignment and re-

submit. However, re-submission is only allowed prior to the submission due date and time. After

the due date and time have elapsed you cannot make re-submissions and you will have to live with the

similarity score as there will be no chance for changing. Thus, plan early and submit early to take

advantage of this feature. You can make multiple submissions, but please remember we only see the

last submission, and the date and time you submitted will be taken from that submission.

Your document should be a single word or pdf document containing your report.

Your report must include:

• Title Page: The title of the assessment, your group name and name and student ID for

each of the students within the group.

• Introduction: A statement of the purpose for your report and a brief outline of project (one or

two paragraphs).

• Body of Report: Describe the tasks you performed as mentioned in the instruction. The report

must discuss about the work-flow of the chosen company, project plan including WBS and

Gantt chart, findings and the elements that are mentioned in preparing and developing project

plan. Comment on problems or issues you have faced during the analysis. You must report on

project charter and discussion on risk assessment plan.

• Conclusion: A summary of the points you have made in the body of the paper. The conclusion

should not introduce any ‘new’ material that was not discussed in the body of the paper. (One

or two paragraphs)

• References: A list of sources used in your text. They should be listed alphabetically by (first)

author’s family name. Follow the IEEE style.

• The footer must include your name, student ID, and page number

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CASE SCENARIO

Project scope statement normally describes the project objectives, scope, summarized costs, and

resource requirements. The following scope statement particularly captured six major items: strategic

goals, tactical goals, milestones, constraints, assumptions, and specifically excluded scope.

Project Scope Statement

Strategic Goals

Improve customer service for products and service by 5 percent via deployment of a new customer

relationship management software.

Time: Finish by September 15, 2021; Cost: $150,000; Quality: Per service level agreement

Tactical Goals

Analyse workflow, configure software, develop prototype, and release software.

Major Deliverables: Workflow analysis, configure settings, prototype, training, release

Key Milestones

• Workflow analysed by March 15, 2021

• Configure complete by April 15, 2021

• Prototype complete by August 15, 2021

• Training complete by August 15, 2021

• Release by September 15, 2021

Major Constraints

Our key developers will not be available in June because of their visit to our European ally.

Major Assumptions

Configure software to meet our workflow; we will not change our workflow to meet software.

Specifically Excluded Scope

This project does not include training on customer service skills.

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Marking Guide: 100 Marks

Task Description Marks

Introduction Write an introduction for the report 6

Report Layout Report layout, language and style should be good 5

Literature

Review

Select three (3) recent (not older than 2015) research papers relevant to

Project Life Cycles, Integration Management, Scope Management,

Schedule Management, Resource Management, Communications

Management, Risk Management, Agile Project Management, Change

Management, and Stakeholder Management.

10

Task 1 Analyse and clearly identify the workflow of the product and service. 12

Task 2 Design a project charter that includes, background of the project, project

objectives, main project success criteria, roles and responsibility of project

stakeholders, and risk and dependencies.

20

Task 3 Construct a Gantt Chart schedule that includes, work break-down structure

(WBS), start and end date of each task, responsible person to perform the

task and proceeding task/s.

25

Task 4 Discuss a risk assessment and management plan. This should include

identifying possible risks, performing qualitative and quantitative risk

analysis and planning for risk responses.

12

Conclusion A summary of the report 5

References Follow the IEEE style 5

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